DEVELOPING LEADERSHIP THROUGH ACCOUNTABILITY, ENGAGEMENT AND LEARNING.
Jam Hospitality Consultants is a leader in the industry dedicated to helping the industry grow through training, development and leadership programs. Based in Melbourne, Jam Hospitality Consultants provides assistance to all facets of the hospitality industry from starts ups to long established venues needing a little outside help.
Who is Jam Hospitality Consultants:
Paul Culbert, the director of Jam Hospitality Consultants has been in the hospitality industry for over 28 years. Paul begun his working life in Hotels at establishments such as Menzies at Rialto, The ANA hotel Gold Coast, Sheraton Mirage Port Douglas, Sheraton Towers Southgate and The Hotel Como.
Paul has also spent many years in five star restaurants in Melbourne gaining skills in fine dining waitering and bars at Chinois and Scusa Mi before moving into a management role at Cecconi’s at Southbank and was part of the team responsible for opening the venue. Paul was the food and beverage manager at Waverley golf club, the manager of cafes in Melbourne’s west and Melbourne CBD and was also responsible for a chain of take away restaurants, BBNT, leading into the stores franchising.
Paul has always had a focus on training and leadership, ensuring quality service, staff management and client expectations are always met.
Paul has spent the last 11 years at food&desire where he started as a casual waiter and soon became the operations manager for several venues. When food&desire grew, so did Paul, taking on the head of operations role overseeing the entire front of house team consisting of 5 managers, 3 supervisors and up to 160 casual and part time staff.
Paul is now the director of Jam Hospitality Consultants, providing the service that will bring your business to greater heights. Through the implementation of our targeted training, development and leadership programs you and your staff will have clarity, engagement, and knowledge in the operations and future growth of your business.
PHONE
0411710600
PAUL@JAMHOSPITALITYCONSULTANTS.COM
TESTIMONIALS
“Paul has been a mentor of mine for some time now. His knowledge and experience were significant contributors in the development of not only my business, but but also myself, which has seen some tremendous results in the areas of business development, building costumer retention and yield management.
Paul’s work ethic, dedication, passion for the industry and customer focus exceeded our exceptions and would be thrilled to work with Paul again.”
“Paul from Jam Hospitality Consultants has played a significant role in developing and implementing our training systems and Front-Of-House Operational procedures.
Paul has extensive experience and a thorough Industry knowledge. He has always been flexible to our needs, understood our requirements and communicated effectively.
We would highly recommend using Paul and Jam Hospitality Consultants for future programs.
- Leigh Worcester. food&desire”
“We engaged Jam Hospitality Consultants to open our first venue. Paul established our front of house systems, our wine and beverage lists and and created our cocktail list also. Paul trained our staff in all facets of wine and cocktails and really set us up well.
It was a pleasure working with Paul and would recommend using Jam to anyone.
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